All digital products are delivered instantly. Once your purchase is complete, you’ll receive:

• An immediate download link on the confirmation page
• A backup download link sent directly to your email

All files are delivered as PDFs, Google Docs, Notion templates, or similar digital formats depending on the product.

Yes. Every SMH digital product includes lifetime access. Once purchased, the file is yours forever; no expiry, no subscription required.

If a product receives future updates, you’ll also receive the updated version for free (we’ll email you when this happens).

Because digital products cannot be “returned,” all sales are final.

However, if you experience technical issues or cannot access your files, email [email protected] within 7 days and we’ll make sure you receive your product successfully.

Yes. Every resource is designed to help:

• Beginners breaking into sports media
• Students
• Freelancers
• Content creators
• Journalists transitioning into sports
• Young professionals wanting to advance their careers
• Sports media professionals pivoting to other areas of the industry

Each product includes step-by-step guidance, templates, and examples tailored to 2025–2026 sports media hiring trends.

All prices on Sports Media Huddle are displayed in USD, as Kajabi shows product prices in a single site-wide currency. However, during checkout, your payment provider (Stripe, PayPal, or Kajabi Payments) may automatically convert the amount into your local currency if needed. You may see a small difference depending on exchange rates or bank fees.

All payments are processed through industry-standard secure providers:

• Stripe
• PayPal
• Kajabi Payments

Sports Media Huddle does not store or have access to your full credit card details.

Yes, within reason.

You may use SMH templates, scripts, and resources:

• To pitch for jobs
• To prepare portfolios
• For media outreach
• For editorial planning
• For personal or freelance use

However, you cannot resell, redistribute, or claim SMH digital products as your own intellectual property.

No. Purchases grant a single-user license for personal or professional use. Please encourage colleagues or friends to support SMH by purchasing their own copy.

Yes. We have an ongoing release calendar including:

• Templates
• Career resources
• Playbooks
• Portfolio kits
• Industry reports
• Pitch scripts
• Hiring databases
• Interview prep kits

Subscribers will be notified when new products go live.

It usually arrives instantly, but if not:

• Check your spam/junk folder
• Search for “Sports Media Huddle” or “Kajabi”

If it still hasn’t arrived after 10 minutes, email [email protected] and we’ll resend it right away.

Most products are delivered in:

• PDF
• Google Docs
• Notion template
• Excel/Google Sheets

If a product uses a specific format, it will be clearly stated on its page.

Yes. Sports Media Huddle tracks changes across:

• Industry hiring trends
• Editorial skills demand
• Social and digital platforms
• AI tools
• Best practices for sports journalism

Major products receive periodic updates. You will receive updated versions for free.

Yes. We welcome suggestions from the community. If there’s a tool, template, or guide you’d like to see, email [email protected] .

Yes. The guidance is international, and many templates are designed to work globally. Some specialised reports may be region-specific, and this will be clearly noted.

While no product can guarantee employment, SMH resources are built specifically to:

• Improve your portfolio
• Strengthen your pitches
• Elevate your workflow
• Increase your visibility
• Showcase your skills convincingly
• Help you stand out to editors, hiring managers, and content directors

Many users will combine SMH products with:

• The SMH podcast
• The newsletter
• Career Insights posts

Absolutely. Many resources are designed for:

• Existing journalists
• Digital editors
• Social media managers
• Content creators
• Comms professionals
• Anyone looking to upgrade their skill set or stay ahead of industry changes.

For product questions, technical issues, billing, or suggestions, email: [email protected]